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Employee Services Agency
Employee Services Agency

Robust Employee Assistance Program (EAP)

The County of Santa Clara Employee Benefits Department offers a robust Employee Assistance Program (EAP) for County employees. The EAP helps employees by providing timely access to behavioral/mental health and wellbeing resources. CONCERN, our EAP partner, is a top tier provider of mental health services and comprehensive crisis and organizational support. 

Eligibility

All full-time coded, part-time coded, provisional, unclassified and extra help County employees, and their families (spouses, registered domestic partners, and children up to age 26) are eligible to take advantage of the Concern EAP benefit.

Available Resources:

  • Immediate, "in-the-moment" crisis support
  • Up to 8 confidential counseling sessions, per issue, each year for stress, anxiety, relationships, grief and loss, and more
  • Up to four 30-minute personal coaching sessions each year with an experienced, certified coach
  • Up to two free 30-minute consultations with a pre-screened financial specialist, per issue, per year. 25% discounted rate should you continue services
  • One free 30-minute consultation with a pre-screened qualified attorney, per issue, per year. 25% discounted rate should you continue services
  • Adult/elder care resources
  • Parenting and child care referrals
  • On-demand mindfulness solutions
  • Resource library including videos, apps, toolkits and more
  • Parent Coaching

This is a valuable resource included as part of your total compensation package.

Watch an introductory video showing how the CONCERN EAP supports you