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Employee Services Agency
Employee Services Agency

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Have a question or need assistance? Did you find something interesting on our website and want to know more?

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To apply for a job, please access the online NeoGOV application, enter your login information (or create a new account), and search for the job(s) you wish to apply for. All postings will contain details about the position, as well as the time frame in which applications will be accepted. All jobs have a job close date; if the close date has not been reached, the application is still available and the position is likely still vacant. You can also sign up to receive job notification alerts. If you require further assistance, please enter your inquiry below.​ Access our Job Search Tool Kit for more resources to help you apply for jobs at the County of Santa Clara.

Some candidates may request the County to sponsor them on a non-immigrant work visa, such as an H-1B, H-1C, or TN visa. The County may consider sponsorship based on specific criteria. If a candidate requests to be sponsored for a visa through the County, contact the Employee Services Agency, at (408) 299-5880, and request to speak with the Human Resources H-1B Coordinator. If you require further assistance, please enter your inquiry below.

The primary method of communication will be through the e-mail address listed on your application. Please check your email (and spam folder) for all updates regarding your application. Be aware that it may take several weeks to review your application depending on the number of applications received. If you still require further assistance, please enter your inquiry below.

​A candidate with a passing score is placed on the Eligible List. If you are selected from this list for an interview, your name and contact information will be referred to the appropriate department. Should this occur, you will receive an email notification with instructions explaining how to schedule the interview. Keep checking your email (and your spam folder) for all updates and notifications from the County of Santa Clara. If you require further assistance, please enter your inquiry below.​

Please visit the Student Internship Program page to learn more. If you require further assistance, please enter your inquiry below.​

​Please describe your issue below.

Please access the online job application portal and click on the "Forgot Username?" or "Reset Password​" link. Instructions will be emailed to the email address on-file. If you require further assistance, please enter your inquiry below.​

For verbal verifications of employment, please call the Employee Services Agency at (408) 970-2600. Please have ready the name and SSN of the individual you are calling about. For written verifications of employment, please email [email protected]​​. If you require further assistance, please enter your inquiry below. Click here for additional Verification of Employment details.

Part-time employees in a "Coded" position are eligible to enroll in the County's health benefits. The premium cost is pro-rated according to the number of hours worked during a pay period.  Please contact your Department Service Center for more information regarding premium rates. If you require further assistance, please enter your inquiry below.

There are options available to you should you move out of the service area of a particular plan. Please review slides 10-14 of the Retiree Benefits Overview PowerPoint​​. If you are moving outside of California, you will need to select a new option for your healthcare plan. Payment In-Lieu of Medical Coverage is another available option. Contact your designated HR Representative within 30 days of your move to update your address and learn more about your options. If you are unsure of who your HR Representative is, please contact the Employee Services Agency, at (408) 299-5880. If you require further assistance, please enter your inquiry below.

Contact Social Security Administration to get information about enrolling in Medicare. In order to maintain your retiree medical coverage, you must enroll in Medicare Parts A & B when you turn age 65 and are eligible for Medicare. Once enrolled, please provide a copy of your Medicare card to the Employee Benefits Department. Please contact the Employee Services Agency, at (408) 299-5880, if you have additional questions. If you require further assistance, please enter your inquiry below.​

The County offers group health plan coverage to eligible retirees. An eligible retiree is one who meets the required years of continuous service with the County and retires from the County and CalPERS at the same time. If you require further assistance, please enter your inquiry below.​

The County offers an annual Open Enrollment Period for Retiree Medical Benefits in the month of May. During this time, you have the opportunity to make changes to your benefits. Please contact your designated HR Representative if you have any questions. If you are unsure of who your HR Representative is, please contact the Employee Services Agency, at (408) 970-2600. If you require further assistance, please enter your inquiry below.

Please contact your designated HR Representative. If you are unsure of who your HR Representative is, please contact the Employee Services Agency, at (408) 970-2600. If you require further assistance, please enter your inquiry below.

Please describe your issue below.

To access your pay stubs, visit your “My Employment” section within the SCC Connect Portal. Click on "ePay" > "My Payroll" to view and download a copy of your paystub.

You may even access this without being connected to the County's network if you enter your log-in credentials. 

If you require further assistance, please enter your inquiry below.

​Please fill out the W-2 Request form. If you require further assistance, please enter your inquiry below.

The County publishes several documents which may assist you in your survey.

Find resources on our Outside Agencies page.

If you need further assistance, please enter your specific request below.

Please describe your issue below.

ESA administration

[email protected]
(408) 299-5800
70 W. Hedding Street
East Wing, 8th Floor
San Jose, CA 95110
ESA contact page

Human Resources

[email protected]
(408) 299-6816
70 W. Hedding Street
East Wing, 8th Floor
San Jose, CA 95110
HR contact page

Executive services

[email protected]
(408) 299-5800
70 W. Hedding Street
East Wing, 8th Floor
San Jose, CA 95110
Executive services contact page

Employee benefits

[email protected]
(408) 970-2600 - phone
(408) 277-0318 - fax
400 Race Street, Suite #201
San Jose, CA 95126
Employee benefits contact page

Labor relations

[email protected]
(408) 970-2100
Labor relations contact page

County retiree benefits

[email protected]
(408) 970-2600
400 Race Street, Suite #201
San Jose, CA 95126
Retiree benefits contact page

Employment verifications

[email protected]
(408) 970-2600
VOE contact page